Do you have a big heart and love to take care of people? Have you always dreamt of working in the Health in Australia? The courses in Health Service Assistance are for you!

You will be assisted by our team that will explain all options offered by the schools in which to study and guide you in choosing the path best suited to you.

Once completed  your studies, you’ll get the skills and preparation necessary to be able to work as a Patient Service Attendant in Australia.


18 years of age

IELTS 5.5 or Upper Intermediate

Academic Transcripts










Gold Coast



Patient Service Attendant

Ward Assistant


Certificate III in Health Services Assistance

The Certificate III in Health Services Assistance course is offered to those who aim to pursue careers in the Health Sector in Australia. By choosing to attend the course, you will study and develop the key skills required by the industry: how to comply with the infection control policies and procedures relating of health at work, using a basic medical terminology and maintaining a high standard of care and provide support covering  areas such as the transfer of a patient, the canteen and many other activities.

Course Length

The course has a total duration of 17 weeks. The frequency is a minimum of 3 days a week for a total of 24 hours.

Career opportunities

After completing the course, you will get the necessary qualifications to work in Australia as one of the following professionals:

  • Orderly
  • Patient Service Attendant
  • Ward Assistant
  • Patient Support Assistant
  • Wardsperson
  • Ward Support

Course Structure

The Certificate III in Health Services Assistance includes the following units.

Core Units
BSBFLM303C Contribute to effective workplace relationships
BSBMED301B Interpret and apply medical terminology appropriately
HLTAP301B Recognise health body systems in a health care context
HLTHIR301C Communicate and work effectively in health
HLTIN301C Comply with infection control policies and procedures
HLTWHS200A Participate in WHS processes

Elective Units
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTCSD201D Maintain high standard of client services
HLTCSD304D Support the care of clients
HLTCSD305D Assist with client movement
HLTCSD208D Transport clients
HLTCSD306D Respond effectively to behaviours of concern
HLTMS208D Handle waste in a health care environment
HLTCSD203D Prepare and maintain beds
HLTAID003 Provide first aid

Contact us

Our advice is always free.

106/343 Little Collins Street, MELBOURNE

+61 (03) 9939 7292


Level 17, 327 Pitt Street
Sydney, NSW 2000

+61 (0) 2 9261 8559

Open hours

Monday 9.30 am - 5.00 pm
Tuesday 9.30 am - 5.00 pm
Wednesday 9.30 am - 5.00 pm
Thursday 9.30 am - 5.00 pm
Friday 9.30 am - 5.00 pm
Saturday Closed


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